Last Updated: June 2026
Welcome to Brajbazaar.com. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased through our multi-vendor marketplace platform. By placing an order on Brajbazaar.com, you agree to the terms stated below.
Brajbazaar.com is a multi-vendor e-commerce marketplace operated by Keli Kunj Vrindavan, providing a platform for various independent sellers, artisans, publishers, temples, trusts, and businesses to offer their products to customers across India and internationally.
As products are supplied by different vendors, shipping times, dispatch locations, and delivery methods may vary from seller to seller.
We currently ship to:
Certain products may have location-based delivery restrictions imposed by the vendor or courier partner.
Orders are generally processed within:
Certain products may require additional preparation time:
The estimated processing time will be displayed on the respective product page wherever applicable.
Orders may be shipped through trusted logistics providers, including but not limited to:
The shipping partner is selected based on availability, destination, and seller preference.
Shipping charges may vary depending on:
The applicable shipping fee will be displayed during checkout before payment is completed.
Delivery timelines are estimates only and may vary due to circumstances beyond our control.
If your order contains products from multiple vendors:
Customers will receive shipping updates for each shipment individually.
Once an order has been dispatched:
Delivery may be delayed due to:
Brajbazaar.com and its vendors shall not be liable for delays caused by circumstances beyond reasonable control.
Customers are responsible for providing accurate:
If a shipment is returned due to:
Additional shipping charges may be applicable for re-dispatch.
Customers are advised to:
Any damage claims should be reported within 48 hours of delivery with supporting photographs and order details.
For multi-item orders, customers should verify all shipments and tracking information before reporting missing products.
Any missing item claim must be reported within 7 days from the delivery date.
For international orders:
may be imposed by the destination country.
Such charges are the sole responsibility of the customer unless explicitly stated otherwise.
Brajbazaar.com and its vendors are not responsible for customs delays or additional governmental charges.
Certain products sold on Brajbazaar.com may include:
Due to their spiritual and consumable nature, special packaging and handling requirements may result in additional processing time.
Availability of such products may also be subject to temple schedules, festivals, and vendor inventory.
Brajbazaar.com, Keli Kunj Vrindavan, and participating vendors shall not be held responsible for any delay or failure in shipping caused by events beyond reasonable control, including but not limited to:
For shipping-related inquiries, customers may contact:
Brajbazaar.com
Operated by Keli Kunj Vrindavan
📧 Email: support@brajbazaar.com
🌐 Website: www.brajbazaar.com
For vendor-specific shipping concerns, customers may also contact the respective seller through the marketplace communication system.
Brajbazaar.com acts as a marketplace platform connecting buyers and independent sellers. While we strive to ensure smooth order fulfillment, actual shipping, dispatch, and delivery of products are primarily the responsibility of the respective vendors unless otherwise stated. Brajbazaar.com reserves the right to modify this Shipping Policy at any time without prior notice.
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